“It is exactly what we expected from this project. On top of that, the practical action plans appended with the business models will help us to move forward with the pilot phase”, were the appreciative closing words from our ICP client during the final presentation.
Yet, the journey to get there was everything but an easy walk.
Mid-October, the project seemed to be as dismal as the rainy days in Lausanne. It is only during the first presentation, the client and we concurred on the final project scope. To make things worse, our team dynamics were confidently entrenched in the so-called “storming” phase, which is, according to the theory, the much-needed step before reaching the “performing” phase of teamwork …. The five of us, totaling 43 years of cumulative work experience in various industries, got stuck for days. After designing a bunch of occult graphs (our NDA, but also our pride, prevent us to disclose those here), the most serious man of the team started self-mockery: “We’d better prepare some AEDs for next presentation. Either the client or our faculty may need them.”
However, thanks to the experiences acquired during this year, every one of us knew how to navigate this situation. Rounds of argument shaped our prototypes of new business models. Following the tradition of leadership streams, we took frequent feedback sessions which helped the team moving out of the storming stage. Meanwhile, continuous and subtle guidance from faculty coach, Professor Ralf Seifert, helped us to maintain ICP on the right track. Nemawashi, newly taught in the ICP preparing sessions, was applied to build consensus between clients and us (Yes, we avoided using AED during client meetings).
When looking back at the ICP journey, we think our team performed like the sailors of Odysseus, confronting a series of unknows and challenges. Everyone experienced frustration, confusion, and pressure. The support and specific expertise from each other made the team stronger, and hence we finally passed the whirlpool and sailed to the destination.
Soon, we will leave the IMD campus and re-enter into the real world – real jobs as well as real life. Like the ICP, the only certain thing in our future life is uncertainty. But we will not freak out. We have experienced ICP. And more importantly, we have ICP teammates who are friends and secure bases for the future.
Finally, thank you to Vivekanand Pandey and Olivier De Liedekerke. Their commitment and optimism are the true inspiration for our ICP. The team’s success would not be possible without their contribution (as well as tolerance on my demand for MECE).